ComplaintIntel
Complaint intelligence for product teams

Turn a flood of feedback into the signal that matters.

AI Complaint Intelligence monitors your reviews and feedback, clusters repeated complaints into ranked themes, tracks how they trend, and alerts you the instant an issue spikes.

See pricing
reviews per import
10k+

reviews per import

to first cluster
<60s

to first cluster

spike monitoring
24/7

spike monitoring

How it works

From raw reviews to ranked themes in three steps.

  1. 01

    Bring your feedback in

    Upload a CSV of reviews from app stores, support tickets, surveys, or social. No pipelines to wire up — drop the file and go.

  2. 02

    AI clusters the complaints

    Every review is classified and grouped by underlying issue using embeddings, so a hundred ways of saying “checkout is broken” become one ranked theme.

  3. 03

    Dashboards & spike alerts

    Watch trends move in real time and get alerted the moment a complaint cluster spikes — before it floods your inbox.

What you get

Built to surface the issues hiding in your feedback.

Trend tracking

See which issues are climbing and which are fading, week over week, with charts built for decisions not decoration.

AI summaries

Plain-language reports that name the top problems, quantify their impact, and suggest where to look next.

Spike alerts

Threshold and anomaly detection on every cluster, so a sudden surge reaches you the same day it starts.

“We stopped guessing which complaints mattered. The clusters told us exactly where to spend the next sprint.”

Head of Product, consumer marketplace

Start finding the signal today.

Upload your first export and see your top complaint clusters in under a minute.